Komi Studios

Free UK delivery on orders over £75

SHIPPING POLICY


Royal Mail Tracked 48 (2 working days)

Free Delivery on orders over £250

International Delivery coming soon.

When placing your order please ensure correct address and post code. We cannot be held responsible if an incorrect address is given at checkout.

 
 

RETURNS POLICY


At KOMI we want you to love your purchase. If for any reason you are not happy, we will gladly accept returns of unworn, unwashed items in their original condition with all original tags attached within 14 days of receipt.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria. Additionally, we are unable to accept returns of final sale items.

To initiate a return please email us at hello@komistudios.com with your order number, the item/s you wish to return and the reason for your return. You will be issued with a return reference and details of return address.

Once your return is received and inspected you will be notified via email. If eligible for a refund this will be returned to the original method of payment. Please note that we do not cover return shipping costs.

All items remain the responsibility of the customer until they are returned and received by KOMI. When returning items we advise using a tracked service and proof of postage.

 
 

FAULTY ITEMS


If your item is faulty please notify us at hello@komistudios.com and return using a tracked service. Once received we will happily offer a replacement (depending on availability) or a full refund. Please provide proof of your return cost to enable us to refund.

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